Shipping & Returns

SHIPPING & DELIVERY

North Coast Pets primarily ships via UPS and USPS. Some of our large items will ship via common carrier. In that case we will call to give a freight quote. If you don't like the quote, you can always cancel, no problem.

If you are shipping your package to a PO BOX or most military addresses, your package will go via USPS.

All packages will have tracking information so we can confirm delivery.

Some of our items will come with free shipping. If your item qualifies, it will be marked "FREE SHIPPING" on the web page.

NORTH COAST DOES OUR BEST TO GET YOU THE LOWEST SHIPPING PRICES AVAILABLE!

North Coast Pets insures all packages against loss or theft during shipping. If your item is damaged or lost, please contact us immediately.

If you are unsure and have questions about shipping, please call us at 888-858-PETS


RETURNS

OK, YOU DON'T LIKE WHAT YOU BOUGHT OR YOU ORDERED THE WRONG THING. IT HAPPENS. - WE WILL DO EVERYTHING WE CAN TO MAKE IT RIGHT.

No returns after 30 days from invoice date.

All returns must be authorized by North Coast Pets. Please call for a return authorization number. Any package received without return authorization will be refused. This return authorization number must be clearly marked on the return box.

Customer is to insure the return package to protect themselves from carrier damage or loss.

Proof of delivery is recommended.

No credit will be issued for freight charges unless the problem was our mistake.

Any item purchased with "FREE FREIGHT" will be charged the actual outgoing freight charges if returned.

All refused orders will be charged a 10% restocking fee as well as all freight charges.

All returned items must be in new condition with all packaging materials, manuals etc. Packages failing to comply with these instructions will be refused.

TO COMPLY WITH MANUFACTURER'S WARRANTIES, ANY DEFECTIVE ELECTRONIC MERCHANDISE MUST BE RETURNED DIRECTLY TO THE MANUFACTURER FOR WARRANTY REPAIR. FAILURE TO COMPLY COULD RESULT IN ADDITIONAL SHIPPING FEES. ALL ITEMS PURCHASED ARE COVERED UNDER THE WARRANTY TERMS OF THE MANUFACTURER. NORTH COAST PETS DOES NOT OFFER OR IMPLY ANY WARRANTY OF ITS OWN.

NO RETURNS WILL BE ISSUED FOR:

PERSONALIZED ITEMS
BOOKS OR POSTERS
CLIPPER BLADES THAT HAVE BEEN OPENED
MEDICATIONS
EDIBLE ITEMS & SUPPLEMENTS
VIDEOS
SPECIAL ORDER ITEMS
ANY ITEM THAT SHIPS VIA TRUCK FREIGHT
ELECTRICAL ITEMS

Healthy Pet Products for the Well-Being of Your
Furry Friends

As a loving pet owner, you want the best possible products to make your pet's life the best it could be. North Coast Pets carries a variety of healthy pet products made from the most natural ingredients for your dogs, cats, birds, and more. Our all-natural dog treats (kangaroo treats, ostrich treats and rabbit treats) are all grain-free without preservatives. We also have flea control products to help prevent and treat the outbreak of fleas, and essential equine products for your horse including anti-cast strips, vitamins, first aid and grooming supplies. Take a more holistic and natural approach to caring for your animals to ensure a long and healthy life together.

Find natural pet products for the health of your animals at
North Coast Pets


Because You Love Pets Like We Love Pets

If you are looking for top quality pet supplies for your dog, cat, fish, bird or horse, you have come to the right place. Come in and have a look around. Check out our dog grooming supplies featuring brand names like Laube, K-9 and Metro Dryer. Check out our new nutritional supplements from K9-Power and Nzymes. Many items like our Kangaroo Treats, Ostrich Treats and Rabbit Treats won't be found at your local pet store and are vet recommended for dogs with allergies. Most pet stores have never even heard of B.A.R.F., yet we have a whole section for people who want to feed their dogs and cats a biologically appropriate raw food diet. Daily Best Liquid Vitamins (formerly Pawier) and Salmon Skin Treats are a hit with our canine friends! Ball crazy dog? Get a Egge or a Tuggo Ball. Tether Tug is great outdoor fun for your pup. Positive reward training your dog can be easy with our new MCRS Magnetic Training System and the K-9 BSD Reward Launcher. Have you ever seen a Dog Trotter Treadmill at your local pet store? So please, come on in and look around. If you have any questions, feel free to ask a qualified representative.
Most of all.....HAVE FUN!

This website is in memory of Samson, our white German Shepherd and Delilah, our Doberman (pictured on many of our pages) . Samson succumbed to liver failure on 12/20/2009. He was the best friend that I've ever had and will be deeply missed by all that knew him. Without him, we would never have started North Coast Pets. On 5/05/2015 Delilah joined Samson at the Rainbow Bridge. She was 12.5 yrs old. Now she plays with her Samson until we are together again.

Hug your pet whenever you can.
You never know how much time you will have with them.

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